There's no better reassurance than to know that you are buying from a long established Sauna Specialist company, holding huge stocks of products from the world's leading specialist manufacturers.
All electrical products in domestic service carry a 1-year warranty, full details of which are included in the Installation Instructions and Owners Manuals - these are downloadable from the individual product pages.
In Commercial service, the same warranty applies to all products recommended for Commercial service, save that elements carry no warranty in commercial service, where they should be regarded as consumable items. (see FAQ - Elements for tips on longevity)
IMPORTANT NOTE :Sauna Stoves and Control Panels are to be installed by a qualified electrician. Complying with part "P" of government regulations.
Steam Generators by a qualified electrician and a Certified Plumber.
Under NO CIRCUMSTANCES are they to be installed by a non-qualified purchaser,
nor an amateur electrician.
Failure to do so is hazardous and will invalidate the warranty.
No claim will be entertained if the evidence of the correct installation is not presented to us.
For further information on this (or any other!) aspect please call our help and advice line on 01722 746050.
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