Technical Hints & Help

Having a 'tech' problem?
Try here first!

Content is always being added; if you can't find the answer here, try FAQ's?

Note that all our 'technical' products have a wealth of infornation, usually including the Owner's Manuals, on their 'own' product pages within this site - please go there for product-specific information.

If need be, please use the Contact Us section of our website, or call 01725 510212 during office hours - we'll be happy to help!

See also 'Frequently Asked Questions' (FAQ's) - click here

View more on The Maker's Plate shows the vital information to identify your stove, etc

The Maker's Plate shows the vital information to identify your stove, etc

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View more on Need to replace a Control Panel?

Need to replace a Control Panel?

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View more on What Electrical Supply is required?

What Electrical Supply is required?

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View more on 'Built-in Control' Stove won't heat?

'Built-in Control' Stove won't heat?

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View more on Terminal 'K' on BIC Stoves?

Terminal 'K' on BIC Stoves?

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View more on RCD 'trips out' when Sauna is switched on?

RCD 'trips out' when Sauna is switched on?

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